General Conference — Monday, October 10
Track A:
Blogs, Wikis, Collaboration
Track B:
E-Learning & Training

Info Organisation
Track C:
Global Best Practices

Digitising Library Collections: Oxford University and the Google Project
09:00 – 10:00 • SHANNON SUITE
Ronald Milne,
Acting Director of University Library Services & Bodley’s Librarian, Bodleian Library (UK)

Ronald Milne, the Acting Librarian of the Bodleian Library will speak about the agreement between the University of Oxford and Google to digitize the Bodleian Library's 19th century collections and to make them freely available on the World Wide Web. He will talk about the logistical and operational issues, consider the benefits of the project for the academic community, and assess the likely impact on the wider information world, as well as discuss Oxford University's viewpoint on being involved in the program.

Speaking about the project recently, Milne said, "When Sir Thomas Bodley founded the Bodleian Library in Oxford over 400 years ago, in 1602, he laid down the specific condition that this new library should not just serve his alma mater, but that it should also be a library for the worldwide "republic of letters." The emergence of the Internet, and the scope for creating digital surrogates of library materials for networked availability, have radically altered the paradigm for access to the Library, opening up a whole new meaning for the Bodleian as a
'library for the world' in the 21st century. Oxford's mass-digitisation programme with Google fits perfectly into this historic context as a key modern element of the Bodleian's strategic aim for the whole of its existence: to bring its great collections to the wider world."

Coffee Break and ILI Sponsor Showcase Opens
10:00 – 10:30 • SHANNON & LIFFEY FOYERS

Moderated by Marydee Ojala, Editor, ONLINE Magazine (USA)

Session A101 – Digital Tools for Collaboration
10:30 — 11:30
Aaron Schmidt,
Reference Librarian, Thomas Ford Memorial Library, Illinois (USA)
Michael Stephens,
St. Joseph County Public Library, Indiana (USA)
Brian Kelly,
UK Web Focus, UKOLN (UK)

One role of librarians is to bring people together with information. The world of wikis, Voice over Internet Protocol (VoIP), social bookmarks, image sharing and instant messaging can help librarians share their content and connect with their users and co-workers. In this thought-provoking session, Michael Stephens, Aaron Schmidt and Brian Kelly will show examples of how libraries and librarians have used these tools and share ideas and suggestions about how to use digital tools to communicate and collaborate.

Session A102 – Online Collaboration Tools
11:45 — 12:30
May Chang,
North Carolina State University (USA)
Christopher Hamb,
University of Illinois (USA)

Hear from May Chang how one U.S. university library implemented open source communication and collaboration tools on the public web and the staff intranet, including discussion forums, weblogs/RSS and wikis, as well as an instant messaging system and learn how the project has had a positive impact on staff communication and collaboration in the library, with the campus community and beyond. Chris Hamb reports on how his library designed its own blog software and began a library news blog and RSS feed using Active Server Pages and VBSscript instead of expensive or limited proprietary blog software.

Delegate Lunch

Join your colleagues and the conference speakers and sponsors for lunch, and enjoy an opportunity to get acquainted with other attendees and discuss the topics you’ve heard at the morning’s sessions. Many of the day’s speakers will host tables so you can talk with them about their work.
Session A103 – Collaborating with Wikis
13:45 — 14:30
Rachel Bridgewater,
Reference Librarian, Washington State University Vancouver (USA)
Anne-Marie Deitering,
Instruction Services Coordinator, Oregon State University (USA)

Wikis, web pages that anyone can edit, offer exciting new possibilities for collaboration. Wikis allow a community of users to build and update a site that actively addresses their changing needs and expectations. Find out how these two librarians developed a wiki for instruction librarians to cooperatively share their ideas and instructional materials. Learn about implementation details, successes, setbacks and the challenges they faced in developing this project and hear tips about how to use a wiki for a local or geographically remote work group.
Session A104 – Integrating Library Content into Collaborative Tools
14:45 — 15:30
Morten Christoffersen, Information Specialist, Novo Nordisk Library and Information Centre (Denmark)

Learn why and how the Novo Nordisk Library and Information Centre
delivers information directly to its users, integrating library content into collaborative tools, including other research project websites and
alerting services. Following the philosophy that users should get the information where they are instead of going to the library web site has changed the role of information professionals in this organisation.
Coffee Break and ILI Sponsor Showcase
15:30 — 16:00 • SHANNON & LIFFEY FOYERS
Session A105 – ILI Sponsor Update
16:00 — 17:15

Moderated by Nancy Garman, Director, Conference Development, Information Today, Inc. (USA)

Gareth Smith,
EBSCO Information Services
Jenny Walker,
Ex Libris Group
Neil Dennis,
IEE Digital Library
Luke Davies,
International Food Information Service
Cristina Blanca-Sancho,
ProQuest Information and Learning
Robert Jacobs,
Swets Information Services
Bob Sternbridge,
Thomson Scientific

Get a brief update of new products and features offered by the ILI sponsors in the short demos offered in this session. It’s a great way to gain a quick overview of what’s new and what’s coming from popular library vendors. To follow up and for more information, visit with the sponsors in the ILI Sponsor Showcase area during the conference.
Networking Reception for Conference Delegates
Moderated by Tim Buckley Owen,
Head of Membership, Marketing & Media, CILIP (UK)
Session B101 – Information Issues: Tools for Teaching
10:30 — 11:30

Using PowerPoint to Create Demos
Graham Spooner, Library Manager, College of Nursing, Sydney, New South Wales (Australia)

Using E-Learning to Teach Research Skills
Rajen Munoo,
Senior Librarian, National Library Board (Singapore)

Teaching Information Competency to University Students
Mariann Løkse, Subject Librarian, University of Tromsø (Norway)

In this three-part session, get practical advice from Graham Spooner on how to create library demos with PowerPoint, including screen captures, and animations to explain how to use products and services. Next, Rajen Munoo shares how he used e-Learning to teach web search skills to in-house librarians as well as the lessons he learned about benefits and drawbacks of an e-Learning strategy. Finally, using a different strategy, Mariann Lokse developed a 6-hour information competency course for students at her university library. Listen, learn and think about which strategies and tools described in this session might work in your organisation.
Session B102 – Twenty Technology Teaching Tips
11:45 — 12:30
Michael Stephens,
St. Joseph County Public Library, Indiana (USA)
Rob Coers,
Internet Trainer and Consultant (The Netherlands)

Two experienced technology trainers share their top 20 practical tips for librarians who are creating and presenting technology training in their libraries, including design hints, presentation skills and how to get management support for an information or technology literacy program. Their helpful suggestions range from practical tips to big-picture topics such as staff development requirements to create a staff of ‘in the know’ librarians.
Delegate Lunch

Join your colleagues and the conference speakers and sponsors for lunch, and enjoy an opportunity to get acquainted with other attendees and discuss the topics you’ve heard at the morning’s sessions. Many of the day’s speakers will host tables so you can talk with them about their work.
• LIFFEY 1 & 2 •
Moderated by Tim Buckley Owen,
Head of Membership, Marketing & Media, CILIP (UK)
Session B103 – Next-Generation Search: From Documents to Facts
13:45 — 14:30
Bjørn Olstad,
Chief Technology Officer, Fast Search and Transfer Norway)

Researchers at one leading search engine are working on technology that identifies facts hidden inside documents that can then be used as a basis for improved discovery in various portal, intranet and library applications. Researchers have developed methods to construct and display “table-of-content” search results from millions of documents quickly. Multifaceted, auto-computed “table-of-content” results could greatly enhance search value and productivity. Related research is leading the way to identifying and visualising patterns/facts across large sets of documents.
Session B104 – Developing and Using Taxonomies
14:45 — 15:30
From controlled vocabularies to indexing to taxonomies, librarians are
specialists in organising information. The speakers in this session offer a good foundation in taxonomy development and implementation.

How to Build a Taxonomy
Katharine Schopflin, Researcher, BBC Heritage (UK)

This practical session defines a taxonomy and discusses the reasons
you need one and how your users might use it and then leads attendees through the process of building a taxonomy, including background work, useful tools, breaking down the subject and selecting appropriate terminology. It concludes with the importance of testing and factors to think about if you are integrating your taxonomy into a web interface.

A Taxonomy Life Story
Jan Parry, Head of e-Working Programme, Home Office (UK)
Nigel Owens,
Taxonomy Integration Project Manager, Home Office (UK)

UK’s Home Office developed a taxonomy that is being integrated throughout all the IT systems in the Home Office and on their intranet and public websites. The work involved a huge project that collected the Home Office thesaurus, the documents and records listings and various other lists that were owned throughout the department into a single taxonomy. Hear how they did it by working collaboratively with a team of information professionals, IT teams, consultants and civil servants who just wanted to find things.
Coffee Break and ILI Sponsor Showcase
15:30 — 16:00 • SHANNON & LIFFEY FOYERS
Session B105 – Folksonomies: Community Metadata?
16:00 – 17:15
Marieke Guy,
Interoperability Focus, UKOLN (UK)
Brian Kelly, UKOLN (UK)
Michael Stephens, St. Joseph County Public Library (USA)

A folksonomy is a decentralised, social approach to creating online metadata for digital assets. The result is a flat namespace with no hierarchy or control. This new practice, used on sites like and Flickr, has sparked much debate between those eager for a user-centered web and others in favour of more formal classification systems. This session explores the history of folksonomies and discusses the advantages and disadvantages of personalised classification (tagging). The session concludes with a lively panel discussion about whether folksonomies are being used in real-world applications.
Networking Reception for Conference Delegates
• LIFFEY 3 & 4 •

Moderated by Ulla de Stricker,
President, De Stricker & Associates (Canada)

This special track is a series of short, informative sessions that illustrate projects and best practices around the world. Come with questions and enjoy the opportunity to discuss related projects with the speaker and other delegates.
Session C101 – E-Publishing for Everyone
13:45 – 14:00
Cokie Anderson,
Assistant Professor, Oklahoma State University (USA)

By partnering with local or regional professional societies to publish their journals electronically, even small and mid-sized libraries can help make scholarly research more widely and freely available. This session will cover identifying and contacting potential partners, negotiating and formalising e-Publishing agreements, preparing a budget, handling intellectual property issues, managing the digital project and promoting your online journals. Small-scale efforts at a local level can have global impact by making regional scholarship accessible to a worldwide audience and libraries of all sizes can be part of the open access revolution in access to information.
Session C102 – The TNW Information Universe Model: A Framework for Information Access
14:15 – 14:30
Sheila Corrall,
Professor and Chair in Librarianship and Information Management, University of Sheffield (UK)
Ray Lester,
Editor-in-Chief, The New Walford (UK)

The TNW Information Universe Model has been designed to provide a pragmatic framework for organising the contents of The New Walford: Guide to Reference Resources and to introduce students of library and information science to the contemporary world of reference resources. The model aims to integrate print and digital media, identify new forms of resources and illuminate relationships between different resource types, capturing the complexity of the new information universe while at the same time simplifying it into one coherent framework.
Session C103 – Change Management: Meeting Users’ Requirements and Managing Expectations
14:45 – 15:00
Ross MacIntyre,
Senior Project Manager, University of Manchester (UK)

Ross MacIntyre tells the tale of the successful transition of a substantial existing user community to Thomson's ISI Web of Knowledge Service for UK Education, a new intranet application hosted and supported at the UK's national academic data centre at The University of Manchester. His story of successful change management is of interest to anyone who supports services for a large and diverse user community.
Session C104 – How to Enhance Access with Browser Extensions
15:15 – 15:30
Richard Akerman, Technology Architect, CISTI, National Research Council (Canada)

Imagine users searching your online catalogue from the same browser interface they use for Google, or automatically finding the appropriate local electronic copy when looking at search results from Google Scholar. Richard Akerman describes how to extend many different web browsers by adding new code modules (plugins, ActiveX controls, bookmarklets, etc.) and shows demonstrations of Quick arch keywords, search plugins, bookmarklets, sidebars and extensions using the Firefox web browser, which is easily extensible.
Coffee Break and ILI Sponsor Showcase
15:30 — 16:00 • SHANNON & LIFFEY FOYERS
Session C105 – Developing a Research Portal
15:45 – 16:00
Heila Pienaar,
Assistant Director, E-Information Strategy and KM, University of Pretoria, and
Martie van Deventer,
Council for Scientific and Industrial Research (South Africa)

In defining a coherent information and knowledge support system for e-research in South Africa, it became clear that one of the main elements should be an e-research portal for South African researchers. Hear how the South African Research Information Services (SARIS) team is designing and developing its e-research portal to further empower and extend the South African Site Licensing initiative.
Session C106 – Working with Corporate Partners
16:00 – 16:15
Lucy Arundell,
Assistant State Librarian, eLibrary Services, and CIO, State Library of New South Wales (Australia)
Brian Craighead,
Senior Partner, Strategy, The Communications Group (Australia)

The State Library of New South Wales has successfully used a capital campaign committee to inspire and recruit major corporate partners to assist in launching a major new anywhere/anytime information service. This session discusses the impact of having partners who challenge the traditional view of libraries—and the pro bono expertise, skills and technology they bring to the project.
Session C107 – A Global Library in a Local Society
16:30 – 16:45
Susanne Buus-Pedersen,
Project Leader,
Tora Trier Hansen
Henriette Ritz Kylmann,
Copenhagen City Library (Denmark)

Take a virtual tour of Copenhagen Digital Library, which is a hybrid between the conventional and digital library, where electronic resources and traditional hardcopy resources are presented alongside each other. See a demonstration of Downlaan, a national infrastructure for the digital distribution of books and other text-based material to Danish library patrons.
Networking Reception for Conference Delegates