Preconference Workshops — Sunday, 10 October
Workshop 1: Web Search Skills & Strategies
10:00 – 13:00
Greg Notess,
Reference Librarian, Montana State University (USA)

Get up-to-date on search strategies, skills, and resources in this course on searching the web. Learn power user tips and tricks and acquire an advanced skill set of search tools for searching the web. Hear what’s new with Yahoo!, Google, and the rest of the engines, and find out what you need to know to use them effectively. This in-depth review and analysis of search engine features, functionality, and coverage is conducted by Greg Notess, editor of SearchEngineShowdown, and an internationally known
speaker and author who covers the latest developments in web search.

Workshop 2: Successful Technology Training
10:00 – 13:00
Michael Stephens,
St. Joseph County Public Library (USA)

This energetic, fast-paced workshop teaches how to plan and implement successful technology training that is centered on the user and defined by user needs. Delegates will learn three methods to analyse and define users’ technology needs, a “sure fire” test to ensure measurable outcomes and objectives,
simplified task analysis for breaking learning down into steps, a toolbox of strategies to make technology learning fun and interesting, and two approaches to demonstrate and reinforce learning. With theory made practical, demonstrations of real world training and instruction, and in-class practice using these techniques, this workshop is fun and highly interactive.

Workshop 3: International News Research
14:00 – 17:00
Ran Hock,
Online Strategies (USA)

Though the quantity of news and news sources has increased dramatically in recent years, finding the exact news that one needs has become significantly more complicated. Along with the more traditional newspapers, news network sites, news wires, and radio and television stations, the searcher is also confronted with a wide variety of new news aggregation sites, RSS feeds, blogs, and various hybrids. This workshop will sort out the options for finding past and current news, address news browsing and searching options, examine the range of extremely valuable, yet free alerting services, and present a variety of techniques and tips. Attendees will come away with a much better understanding of what news content and search options are available and with knowledge that will make news searching much more efficient and effective.

Workshop 4: Quality Assurance for Web Sites
14:00 – 17:00
Brian Kelly,
UK Web Focus, UKOLN (UK)

As web sites provide increasingly mission-critical services, it is becoming more important to ensure that they are widely available, accessible, and functional—and comply with service level agreements and, perhaps even legal obligations to provide robust services. In this interactive workshop delegates will learn how quality assurance can help provide a framework for the provision of web services. The workshop will demonstrate tools and methodologies for identifying problem areas, identify the requirements, and showcase examples of QA procedures. Delegates will learn 1) the importance of quality assurance procedures; 2) how to implement procedures and tools to support the QA process; 3) how to develop action plans for such procedures in their own organisation.